Chapter Stairlifts is a family‑run mobility business dedicated to making life at home safer, easier, and more accessible for anyone struggling with the stairs. As part of the Chapter Living Solutions Group, we provide high‑quality stairlifts backed by exceptional customer care, professional installation, and long‑term support.
With 200+ excellent 5‑star reviews, customers choose us for reliability, compassion, and genuine attention to detail at every stage of the process.
Get in touch with our team today to find out more!
Being family‑owned means we treat every customer like part of the Chapter family. From the first phone call to the final installation, you’ll experience a warm, personal service built on trust and genuine care. Every installation receives full attention to detail, and our team won’t leave until you feel confident using your new stairlift.
We pride ourselves on understanding the needs of each individual client, taking into account their home and unique needs. Once a survey of your home has been completed, recommendations will be given and we can install your new stairlift within 24 hours. This helps ensure that your mobility no longer hinders you at home.
With our team passionate about ensuring attention to detail and excelling in customer service at every stage of the process, we ensure that you have a dedicated project manager and an installer who won’t leave until every care has been taken to provide the best service for you.
As a part of the Chapter Living Solutions Group, we aim to offer customers the best solutions to continue living independently in their homes.
We understand that stairlifts are often needed urgently. That’s why we offer surveys and installations within 24 hours, helping you regain independence quickly and without stress.
Our installers work cleanly and efficiently, tailoring every stairlift to your home to minimise disruption, reduce mess, and keep costs down.
All our stairlifts are supplied through reputable partners and come with servicing and warranty options for long‑term peace of mind.
As proud Which? Trusted Traders, our processes, documentation, and customer care have been independently assessed to meet the highest consumer standards. This endorsement reflects our commitment to transparent, trustworthy service.
All our stairlifts are supplied through reputable partners and come with servicing and warranty options for long‑term peace of mind.
As proud Which? Trusted Traders, our processes, documentation, and customer care have been independently assessed to meet the highest consumer standards. This endorsement reflects our commitment to transparent, trustworthy service.
There is no “one size fits all” when it comes to stairlifts. We offer a full range of straight and curved stairlifts, each customised to fit your staircase perfectly; whether simple, narrow, steep, or uniquely shaped.
Our solutions include:
Straight stairlifts for standard staircases
Curved stairlifts for bends, turns, or spiral designs
Additional home lift options through our partner network for multi‑level access
Chapter Stairlifts is a business that you can rely on. We are trusted by many with exceptional customer service and aftercare, treating every customer as part of the Chapter family.
To ensure that we are fitting long-term solutions into your home, we offer high-quality stairlifts from a range of brand partners, including:
All of these brands are of exceptional quality with extended warranties and servicing options available should they be required.
If you have any queries about our brand partners or the products that we supply, please do not hesitate to get in touch with our team today.
Family‑run, customer‑first service
200+ 5‑star reviews
Fast 24‑hour installation
Dedicated project manager for every customer
Tailored solutions for straight, curved, and complex staircases
Quality guaranteed with servicing and extended warranties
Which? Trusted Trader endorsed
Part of Chapter Living Solutions, specialists in independent living
If you or someone you love is in need of a stairlift to help extend their independence and keep them living in their home, please get in touch with our team today.
Whether it is a curved or straight stairlift, we can find the best solution for you. With quick installation, we are able to minimise the disruption in your home without compromising on quality or service.
For more information on our services, please see our FAQs or contact our team today with your queries.
Our stairlift coverage extends across the Midlands.
Wherever you are in the region, we have a local stairlift expert ready to help you regain your independence.”
We always offer a free removal regardless of how long the lift has been installed and if it has any residual value we offer a buyback price as well.
Straight stairlifts are normally installed within 2-3 hours and curved stairlifts can take up to 4 hours to install. There is minimal disruption and very rarely any need to make any changes to the stairs or surrounding structure.
Yes we are happy to give advice and provide and estimate of costs over the phone. Sometimes we can even conduct remote home surveys using WhatsApp or FaceTime Video.
Most of the time the answer is yes as we have models that can fit very narrow and steep staircases.
Its always best to organise an obligation free home survey as there as so many factors to take in to account. The users mobility and health issues, their seated dimensions and the space available on the stairs are the key factors. Based on this we can advise what is the best model for the users needs.
All our stairlifts come with product and labour warranties. In some cases even have a lifetime product warranty. We offer annual servicing and if required extended callout support beyond the initial warranty period.
This varies on the type and if it is brand new or nearly new. Straight Stairlifts start from £1350 and can go up to £3000 if they require lots of additional powered features. Curved Stairlifts start from £3000 and very rarely cost more than £6500. The best thing to do is call for advice or arrange an obligation free home survey.
Chapter is an established and trusted local supplier of stairlifts with 1000’s of satisfied customers benefiting from our continued support with servicing. As an independent we offer solutions from most of the major manufacturers so can ensure that the solution is the best possible and not just what is available. We offer an obligation free home survey to provide you with a fixed price quote.
In certain cases we can fit a stairlift on the same day as a customer enquiries. On average straight stairlifts are fitted within 2-3 working days. Curved stairlifts vary and can be anywhere from 1 to 6 weeks depending on the design and manufactured used.
Have Any Questions? Get In Touch 01562 245 830
Chapter Stairlifts and Chapter Wetrooms are part of Chapter Living Solutions. Our services are targeted to allow customers to carry on living independently in their own homes.
